Senior Collections Coordinator

New York, NY

Summary

The Senior Collections Coordinator is an integral part of the Firm’s Office Accounting team. This role will be responsible for supporting the firm’s overall financial health and strengthening client relationships, while monitoring the office’s accounts receivable (A/R) and actively engaging with attorneys, Attorney Support Assistants, Senior Coordinators, Revenue Coordinators, and Assistants (the “Revenue team”), and clients to facilitate timely payments. This role will be located in our New York office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities

Other key responsibilities include:

• Developing an understanding of the practice office’s A/R through regular meetings with billing attorneys, the Revenue team, and Attorney Support Assistants/Specialists, and documenting this information in the firm’s internal inventory management tracking systems
• Coordinating with the billing attorneys and the Revenue team to determine the most appropriate course of action to address aged A/R, collect payment, and reduce collection days
• Constantly updating billing attorneys and Revenue team members on outstanding items that require action and may conduct client outreach on action items as directed by billing attorneys
• Producing regular and ad hoc financial and statistical information for the Senior Accounting Manager, Finance Committee, practice office leadership, and, as requested, billing attorneys, exhibiting judicious use of financial systems
• Serving as an escalation point for the Revenue team to guide them or take on more complex or challenging collections issues
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that the Firm retains

Qualifications

• Exhibit excellent verbal and written communication skills
• Possess strong technology skills, including intermediate knowledge of MS Office and Excel
• Demonstrate knowledge of 3E, CMS, or similar legal accounting systems
• A high school diploma or equivalent required
• A bachelor’s degree in accounting, or related field, preferably
• A minimum of three (3) years of experience working in a legal or professional services environment, including exposure to general accounting practices
• Experience with professional services collections strategies, preferably

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in the firm’s comprehensive benefit program which includes: 

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff 

Firm is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. 

Compensation: $110,000.00-$130,000.00, plus bonus. 

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