Senior Client Account Specialist

New York, NY

The Senior Client Account Specialist is responsible for the timely submission of a large volume of invoices for one of the firm’s largest clients.

Responsibilities

• Submitting e-bills to clients utilizing BillBlast and various e-billing vendors, and verifying successful submission.
• Create new e-files using the industry standard Legal Electronic Data Exchange Standard (LEDES) format, etc.
• Identify and resolve issues on e-bills submitted and work with billing team to resolve.
• Assist internal and external contacts to research and resolve rejected invoices.
• Open new matters on vendor sites and monitor status of pending matters.
• Submit timekeeper data to clients and e-billing vendors.
• Submit budget and accrual information to clients.
• Assist billing and collections teams to analyze and resolve client deductions and other issues.
• Work with Pricing Department to verify rate arrangements.
• Monitor status of invoices e-billed.
• Follow up on outstanding e-bills and assist with collection efforts.
• Back up the other Client E-Billing Specialists.

Requirements

• Bachelor’s degree.
• Minimum of 3 years of legal e-billing experience using various platforms.
• Aderant experience preferable.
• Adept with Excel functions including VLOOKUP and PivotTables.
• Willing to work overtime, as needed.
• Extremely organized and able to effectively manage a large volume of work.
• Attentive to details.
• Strong analytical skills including the ability to review and interpret reports.
• Initiative to follow up on e-billing issues.
• Excellent time management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to establish and maintain effective relationship with clients and colleagues.
• Must have a desire and dedication to work.

Schedule

Hybrid Schedule: Approximately 6 days per month in office.

Salary

$90,000.00-$100,000.00, plus overtime and bonus and offers competitive compensation and benefits packages.

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