Practice Support Coordinator

Roseland, NJ

Our client is one of the most sophisticated law firms in the United States, with over 300 lawyers and 300 business services professionals serving clients from offices in New York, New Jersey, Palo Alto, Washington, DC, and Utah. Our primary administrative offices are in Roseland, New Jersey, where they are consistently ranked among the best places to work. They recruit candidates who seek a collaborative, entrepreneurial culture that prioritizes their clients, their colleagues, and the communities where they work and live. Committed to career development and to a diverse and inclusive workplace, the firm offers many programs and opportunities for personal and professional growth. They seek professionals for their business services group who share these values.

Our client is seeking an enthusiastic and dedicated individual for a position in its Practice Support Department.  This position will sit in their Roseland, NJ office and currently offers a hybrid work opportunity.

Essential Job Requirements         

  • Provide day-to-day technical support to case teams, Practice Support members and other firm personnel.
  • Analyze, load and process incoming data to meet case requirements.
  • Perform quality control on internal and external data.
  • Create, modify, and maintain databases and applications to support all practice areas.
  • Perform case set up, collections, searches, and productions.
  • Research database capabilities (utilizing manuals and technical support).
  • Complete research projects, as requested, and document results.
  • Draft proposals, coding/scanning specifications and project protocols for internal and external document processing.
  • Troubleshoot technical problems related to Practice Support software, desktop application and equipment.
  • Maintain administrative systems to document support services, databases, etc. used for individual cases or department projects.
  • Perform tasks associated with OCR conversion, PDF conversion, media creation and image printing.
  • Maintain physical order of source media and other related materials.
  • Assist with complex database searches, generation of reports, printing, document production (paper and electronic), create CDs/DVDs/Hard Drives.
  • Assist with creation of electronic bound volume sets.
  • Assemble exhibits for depositions, trials, arbitrations, etc.
  • Assist in establishing and implementing firm policies regarding data management and information governance.
  • Customize training materials. 

Skills and Experience Requirements   

  • Bachelor’s degree.
  • Minimum of 2 years’ experience in a related role.
  • Previous applicable law firm experience is a plus.
  • Hands-on experience in litigation software and eDiscovery systems.
  • Demonstrated knowledge of e-Discovery issues and an understanding of the Federal Rules of Civil Procedure.
  • Effective communication skills, both written and oral.
  • Client service attitude and ability to work well with diverse groups.
  • Ability to work independently on assignments while providing regular progress reports.
  • Ability to multi-task and work under pressure in a fast-paced environment with a strong attention to detail. 

Software Requirements    

  • Microsoft Office Applications
  • 2 years’ experience in litigation technology support to include installation, configuration, and maintenance of applications like Relativity, IPRO Open Discovery, CaseMap, eScan-It, and TrialDirector.


  • Full-time; Core Hours: Monday through Friday, 12:00 PM-8:00 PM

*Amount of Travel Required: Some travel may be required



Job Type: Full-time

Salary: $60,000.00-$75,000.00, plus overtime and bonus

Date Active: 4.9.2024

Exempt/Not Exempt: Not Exempt

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