People Operations Manager

New York, NY

Summary

Reporting to the Senior People Operations Manager, Responsible for the delivery business staff of compensation, HRIS, and other HR operations.

Responsibilities

Business Staff Compensation

• Provides consultation and guidance on business staff pay recommendations based on internal and external equity.
• Provides strategic and operational leadership in the design, development, implementation, administration, and communication of business staff compensation programs including base pay, variable pay, and recognition.
• Conducts research and analysis to ensure business staff compensation programs and philosophy remain competitive and compliant with regulatory requirements.
• Oversees the administration of business staff compensation processes including job evaluations, salary adjustments, promotions, and annual performance-based compensation reviews.
• Develops and maintains business staff job descriptions, job classifications, and compensation guidelines, ensuring consistency and fairness across the firm.
• Leads the business staff annual compensation planning cycle including the development of guidelines, reviews recommendations to ensure compliance with guidelines, and develops recommendations for senior management consideration.
• Develops and conducts training and education on business staff compensation programs.

HR Systems and Analytics

• Ensures optimization of the firm’s HRIS to improve administrative efficiencies, workflows and processes.
• Ensures business requirements are properly configured within all HR systems.
• Researches, troubleshoots, and resolves unexpected results or process flaws; recommends solutions or alternate methods to meet requirements.
• Identifies and resolves complex technical problems and engages additional functional resources, as necessary.
• Manages vendor relationships and ensures quality of services and support.
• Supports other HR systems with troubleshooting, reporting, and maintenance as needed.
• Identifies and resolves complex technical problems and engages additional functional resources, as necessary.
• Tracks and reports on significant human capital actions such as staffing, retention, attrition, and other vital metrics.
• Partners with key stakeholders to understand key business priorities, designs analyses and recommends data analytics solutions that drive strategic and tactical decision making.
• Maintains highest degree of data integrity in systems by running queries and overseeing data audits
• Stays up-to date on internal and external developments in HR, data science, analytics, HRIS and technology trends.

People Operations

• Monitors and evaluates the efficiency and effectiveness of people operations delivery methods and procedures.
• Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and directs the implementation of changes

Requirements

• Bachelor’s degree; or an equivalent combination of education and experience.
• Certified Compensation Professional (CCP) a plus
• 5 – 10 years of experience in compensation administration.
• 3 – 5 years of experience with HRIS management.
• Knowledge of market pricing and benchmarking jobs.
• Experience working with cloud-based human capital management software.
• Excellent attention to detail.
• Highly advanced Excel skills (vlookup, pivot tables).
• Strong analytical skills and project management skills with the ability to handle complex issues.
• Ability to focus on Firm needs with a commitment to quality and customer service.
• Ability to effectively handle pressures and demands from multiple customers and competing priorities.
• Ability to drive tasks to completion without direct control of resources.
• Strong teamwork and ability to lead cross functional projects.
• Ability to handle highly sensitive information in a confidential and professional manner.
• Ability to communicate with technical and non-technical users

Compensation: $175,000.00-$215,000.00, plus bonus

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