Office & Client Services Assistant

Los Angeles, CA

Summary

Supports daily office operations while delivering professional, high-quality service to clients and staff. This role manages front-desk activities, coordinates administrative tasks and office services, and ensures efficient communication and a welcoming, organized environment.

Duties and Responsibilities

• Provide reception coverage for breaks, lunches, vacations and as needed.
• Answer, screen, direct, and place telephone calls and direct lawyers, clients, staff and visitors to appropriate destinations.
• Assist in backup support of catering orders.
• Demonstrate comprehensive knowledge of conference room specifications, including seating capacity and audiovisual resources, to ensure accurate and efficient room reservations based on meeting requirements.
• Ensure all aspects of conference room reservations are completed with relevant, accurate information to facilitate successful meetings and adjust as necessary to accommodate current and last-minute changes.
• Manage conference rooms, catering areas, visitor offices, and break rooms are well-maintained, including setting up and breaking down events and replenishing supplies.
• Keep all client spaces and visitor offices clean, organized, and ready for use at all times.
• Oversee all functions of hospitality services.
• Perform scan, copy, print, mail and other administrative tasks.
• Receive, sort and distribute mail and deliveries; circulate routings.
• Conduct move projects and other duties, as needed.
• Uphold high standards of confidentiality, discretion, and integrity, particularly with respect to all sensitive and/or confidential firm and client information to which this position will have access.

Requirements

• 1+ years’ experience in a law firm or other service-oriented environment; High School Diploma required, BA/BS preferred.
• Excellent written, verbal, organizational, technical and interpersonal skills.
• Ability to sit, stand, work in confined spaces, lift and move up to fifty pounds, and use various hand tools.
• Strong customer service skills; Must be responsive, reliable, and a self-starter with minimal supervision.
• Adhere to timely and regular attendance; flexible to planned (and sometimes unplanned) overtime.

Compensation: $50,000.00-$62,000.00, plus overtime and bonus

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