InterAction Data Steward


Reports directly to the InterAction Data Manager with established policies and procedures.  Maintain data quality by conforming entered information according to required Firm format and confirmed information; research and resolve discrepancies; update, merge and eliminate duplicate contacts; act as a reference for end users about InterAction; handle special projects relating to InterAction as needed.  Observes confidentiality of Firm matters.

Essential Duties and Responsibilities

  • Verify new entries to database for proper formatting as per firm data standards;
  • Resolve duplicate entries; check for errors;
  • Process returned mail; research mailing address;
  • Research and verify company mergers/name change/office relocation;
  • Update, maintain and document department guidelines. processes and best practices;
  • Maintain mailing lists as well as generate searches and reports for targeted mailings;
  • Provide user support and troubleshoot issues when necessary;
  • Amend existing records; and
  • Other projects related to InterAction as assigned.

Knowledge, Skills, and Abilities Required

  • Knowledge of InterAction;
  • Data management and data manipulations skills (Intermediate proficiency with MS Word and Excel);
  • Attention to detail, proofreading and Internet research skills with general knowledge of Corporate structures;
  • Highly detail-oriented;
  • Ability to work independently and multitask;
  • Commitment to adhering to standards and best practices;
  • Team oriented;
  • Excellent problem solving and troubleshooting skills;
  • Excellent communication (written and verbal) and interpersonal skills; and
  • Availability to work overtime if required.

Education and Experience

  • BA/BS in Marketing, Business, Computer Sciences or related field with at least one year of InterAction experience, or two years of related CRM experience.
  • Previous law firm experience preferred.

Working Conditions:

Normal office environment with little exposure to excessive noise, dust, temperature and the like.



Job Type: Full-time

Salary: Open, dependent on experience

Date Active: 4.1.2016

Exempt/Not Exempt: Not Exempt

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