E-billing Coordinator

Philadelphia, PA

Report to: Billing Process Manager

Responsible for the administration and management of the electronic billing process for all participating clients and vendors as directed by the Billing Process Manager.

Job Description

• Responsible for the administration of all electronic billing clients and vendors, including documentation, training, analysis, reporting, and security.
• Partner with Billing Team and entire Finance Department to analyze, identify, recommend, and implement enhancements, management reports, and troubleshooting electronic billing issues.
• Maintain profile for each electronic billing vendor being utilized, including policies and contact information.  Communicate all e-billing guidelines and updates to key members of the Finance Team.
• Meet with billing attorney(s) or secretaries to discuss electronic billing processes when requested.
• Offer constructive solutions to reduce or eliminate electronic billing inefficiencies.
• Works with the EBillingHub and helps troubleshoot/resolve electronic billing problems.
• Work with Billing Assistants, as needed, to ensure compliance with all Electronic Billing Guidelines.
• Work with Collections Team to ensure proactive follow-up on aged invoices submitted electronically.
• Other projects and duties as assigned by the Sr. Manager-Billing & Collections or Director of Finance.

Education and Experience

• Associate Degree preferred.
• 5-plus years in similar position.
• Law Firm, corporate legal, or related billing department experience preferred.
• Elite Enterprise experience required.
• Superior customer service skills.
• Detail oriented and excellent orientation skills.
• Ability to multi-task and meet deadlines in a fast-paced business environment.
• Computer skills: strong Excel, Word, Outlook, and Elite Enterprise financial system.
• Ability to interact with legal and administrative personnel in domestic and foreign offices.
• Strong written and verbal communication skills.
• Interpersonal skills and team player.
• Strong understanding and navigation of various eBilling vendor websites.