Senior Collections Specialist
New York, NY
A midsize global law firm seeks a Senior Collections Specialist to provide support for all related client collection needs such as assisting in credit and collections activities to ensure monies owed to the firm are received in a timely manner while maintaining positive relationships with clients and stakeholders. The Collections Specialist will report to the Director of Finance while working collaboratively with the CFO/COO, Partners, and other firm management positions.
Responsibilities
- Assist in the daily collections operations
- Communicate with clients regarding delinquent accounts inclusive of preparing and sending collection communications and generating reminder statements in a timely manner
- Negotiating payment plans with clients
- Perform account reconciliations
- Work with the firm’s attorneys to research, analyze, and resolve collections issues
- Effectively interact with and support the firm’s attorneys regarding their accounts receivables
- Understand and cross-train on billing functions
- Other billing duties and projects as assigned
Requirements
- Bachelor’s degree preferred; degree in Accounting or Finance preferred
- 3-5+ years of experience communicating with client regarding delinquent accounts in legal or related field required
- Experience with Aderant or other legal billing system
- Must have strong communication skills, both oral and written
- Superior analytical skills inclusive of basic math skills
- Advanced knowledge of MS Excel with proficiency in MS Outlook and Word and willingness to learn new technical systems
- High attention to detail with excellent organizational and project management skills
- Comfort independently and collaboratively working on multiple tasks and deadlines simultaneously
- Demonstrated high degree of confidentiality and discretion
- Resourceful, creative, dependable, proactive, can-do attitude
Compensation and Work Schedule
This position is based in our New York office with a current hybrid schedule of 3 days in-office, 2 days working remotely. This is a nonexempt position with a typical shift being 9am – 5pm with occasional overtime. The expected salary range is $70,000 – $100,000, depending on experience.
Job Type: Full-time, Hybrid
Salary: $70,000 - $100,000
Date Active: 4.10.2024
Exempt/Not Exempt: Not Exempt