Client Account Specialist 

San Francisco, CA 

Summary

It’s an exciting time to join the firm’s Global Client Accounts team as a Client Account Specialist!  In this role, you will work closely with the firm’s attorneys and their clients on matters related to billing, e-billing, and collections.

• Produce timely and accurate bills for clients, including e-bills, and perform specific billing and e-billing tasks and projects.
• Manage quality control, deadlines, timely reporting on billing status, and thoroughly analyze special billing arrangements.
• Act as a resource for internal clients and colleagues, troubleshoot procedural issues, and assist systems team with upgrades and testing.
• May directly support assigned billing attorneys in full cycle of account management, including account set up, billing and collection arrangements, and inventory management.

Qualifications

• Minimum of two years in law firm or professional services billing. Large law firm experience preferred.
• Strong financial systems skills. (Elite 3E, eBillingHub).
• Experience working with multi-currency bills a plus.
• Ability to understand and analyze billing information and historical data.
• Strong attention to detail and ability to follow instructions with high degree of accuracy.
• Ability to communicate effectively and tactfully with individuals at all levels within and outside the Firm.

Benefits

• The firm offers a comprehensive benefits package starting on your first day.
• A variety of options for medical, dental, vision, life and disability coverage to meet the needs of you and your family.
• Industry-leading parental leave and family benefits including adoption and fertility treatment options and backup child and elder care.
• Global wellness program, including free access to Talkspace and Calm apps.
• Annual community service day to make an impact on your community and a birthday holiday just for fun.
• Education reimbursement annually.
• Dedicated Talent Development team.
• Competitive annual profit-sharing contribution. 

Where required by law, salary ranges are stated below. Additional compensation may include a discretionary bonus, overtime as applicable, health/welfare benefits, retirement contributions, paid holidays, and PTO. The range displayed is specifically for positions performed in those cities/states and may vary based on factors including but not limited to the following: local market data and ranges; an applicant’s skills and prior relevant experience; and certain degrees, licensing, and certifications. 

San Francisco salary range: $70,000.00-$92,000.00, plus overtime and bonus.

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