Billing Supervisor

Roseland, NJ

M-F, 9am-5pm

Reports to: Director of Client Accounting

Leading, national, law firm is seeking a candidate who has demonstrated drive, dedication, professionalism and a positive attitude. The individual in this position will serve as the team leader for the billing group and is involved in the day to day supervision, hiring and performance review of the billing team. The Billing Supervisor is responsible for coordinating the billing department workflow and working with various Partners and their secretaries on preparing client billings in accordance with established firm and client policies and procedures. This position involves working closely with the Partners and Billing Specialists to ensure that all client billings are properly processed and the information contained within the bills is accurate. The position requires a thorough understanding of the firm’s billing requirements and the ability to highlight areas of concern or follow up for the Specialists, not limited to, but including, identifying electronic billing clients, and special client billing requirements.

Major Areas of Responsibility
Supervisory Role

• Supervises and directs the billing specialists in performing the daily billing functions, ensuring that the firm’s policies are consistently and properly applied. Develop timely solutions to issues ensuring that the firm’s invoices are prepared accurately and on a timely basis.
• Ensure that firm’s billings comply with any client or third party requirements.
• Supervises and participates in providing accurate billing information as requested.
• Periodic review and update of departmental procedures and policies, including the preparation and distribution of the firm billing manual.
• Train and coach staff.
• Conduct staff performance reviews.

Billing 

• Maintain Billing Partner Instructions which detail client requirements and billing requirements.
• Generate firm wide monthly prebills.

Review prebills/bills and make the following corrections or edits to the underlying client/matter data:

• Ensure that client names and attorney names are consistent throughout.
• Ensure that all time narratives are consistent with firm standards.
• Ensure that there are no duplicate time entries.
• Ensure consistency among phases and tasks, if applicable.
• Ensure all calculations on bills are accurate, such as fees, disbursements, discounts and rates.
• Review and approve all off-cycle billing requests for information.

Time Accounting

• Review and prepare management reports for daily and monthly time entry policy compliance.
• Provide support for timekeepers and assistants regarding time entry.

Client Accounting – Request for Information

• Supervise the preparation of client audit letter requests.
• Supervise the preparation of time, billing, and accounts receivable information as requested.
• Gather copies of invoices if requested.

Other

• Provide support and/or assistance to the Director of Client Accounting, Director of Finance, Client
• Accounting Manager, and the Partners of the firm, as requested.
  May be called upon to work periodically sometimes without advanced notice in the evenings or weekends.

Skills, Knowledge and Abilities

• A college degree with at least 2 years of law firm billing supervisor experience.
  • Thorough knowledge of computerized billing applications in a networked client/server environment. Preferably, experience with Aderant (CMS Open) billing software and PrebillManager.
  • Experience with law firm e-billing process and procedures.
  • Working knowledge of MS-Word and MS-Excel software.
  • Working knowledge of electronic mail systems.
  • Ability to oversee the daily activities of the billing department.
  • Solid written and oral communication skills.
  • Solid organizational abilities.
  • Ability to adapt to monthly and cyclical peak work load and deadlines.
  • Flexible to work over time to perform essential duties of the position.