Billing Manager

Reports to: Two Partners and Director of Default Services

• Oversee four full time, three part time and one temporary biller.
• Oversee priority billing projects (Unbilled Checks, Service Transfer Billing, Rejected Invoices, Inquest Files).
• Reversing and re-bill invoices due to service transfers or late billing.
• Reaching out to the clients when a loan is blocked for invoice submission and notifying them why it should be unblocked.
• Working with the Settlement Conference and Bankruptcy departments to ensure that everything is billed and nothing is missed.
• Working with the Contested Foreclosure Department to ensure that weekly quotas are met. Additionally, escalate all fee requests that have not been responded to.
• Batch Invoice uploads (iClear & New Invoice)
• Fixing errors and coding on each invoice throughout the upload process.
• Completing Manual Invoices by e-mail, iClear and LPS.
• Completing bill backs sent by various clients through E-Mail and the Client System.
• Processing refunds for Bank of America by creating credit invoices in LPS Invoice Management (all refunds must match the structure of the original invoice or it will be a scorecard finding).
• Aging Reports (running the report in Quick Books)
• Filtering the report by Client and e-mailing all Clients regarding outstanding invoices.
• Doing research into each invoice to see if the correct amount was billed (calculate the rate based on the file), if it was service transferred and why it was short paid.
• Researching and responding to the Aging Reports from Vendors (Intracoastal, Web, etc.).
• Researching and identifying payments not received (missing checks from the Client that were lost in transit).
• Researching refunds sent to us by the Client and our Vendors and advising Donna where it should be applied and deposited.
• Removing incorrect invoices from Quick Books and voiding checks.
• Fannie Mae billing through Ascent (previous program was Counsel Link)
• Corresponding with the FNMA representatives, completing budgets in Counsel Link/Ascent and monitoring for approval.
• Once budget is approved, a final bill has to be printed from Time Slips.
• Running Reports
• CaseAware Billed Charges Report (Weekly).
• RJI Report (Weekly).
• CaseAware A/P Aging Report (Weekly).
• CaseAware Unbilled Checks Report (Twice a month).
• iClear Final Rejection report (Weekly).
• iClear Final Adjustment report (Weekly).
• iClear Invoices Posted for Payment report (Weekly).
• iClear General Invoice Status report (Weekly).
• LPS IM General Invoice Status report (Weekly).
• LPS IM Adjusted/Denied Invoice Summary (Weekly).
• CaseAware Payments Applied (Checks Received) (Weekly).
• Monitoring the rejection queues in LPS and iClear
• Appealing rejections and adjustments.
• Monitoring the Invoice Deadline Pending Report in LPS Invoice Management
• Responding to each invoice deadline before the curtailment date.
• Billing any unbilled charges prior to the deadline.
• Acknowledging submission of our final invoice in LPS IM.
• Updating all Client rates in CaseAware Case Managment System.
• Updating all Client invoice mapping codes in CaseAware Case Managment System
• Client Invoice Mapping Codes are continuously being added/changed by the Clients.
• Adding new charge types to each case in CaseAware that were not previously available for that specific Client or File Type and code the applicable amount.
• Assist with Fees & Costs.
• Billing Lien Monitor files through Clarifire and submitting lien monitor invoices by e-mail.
• Responding to Scorecard finding by providing rebuttals and supporting documentation.
• Coverage for Office Manager when she is out (cutting foreclosure checks for the paralegals, logging incoming payments from the clients and creating deposit slips so Al can take to the bank).