Workplace Experience Host

Chicago, IL

Summary

Our client, a global law firm consistently ranked among the top firms in the world, is seeking a Workplace Experience Host to join their dynamic team in Chicago, IL. This role should have the ability to work flexible hours. The schedule for this role is generally 9 am – 5 pm, Monday – Friday. This is an in-office role.

Responsibilities

• Supporting the day-to-day operations and playing a key role in space management, including welcoming visitors and personnel to the office, and ensuring a seamless arrival and comfortable experience
• Acting as a trusted advisor to those in the office, liaising with clients, and anticipating internal and external clients’ needs
• Taking the initiative to understand how clients use and need meeting, hoteling, and assigned spaces and making recommendations for improvements
• Contributing to the team effort in an administrative capacity, including meeting coordination (scheduling, logistics & set up), visitor management, expense tracking, and resource management
• Maintaining and supporting the conference center, ensuring space is configured to customer specifications and ready for use

Qualifications

• Take initiative and feel empowered to take ownership and be decisive when supporting clients
• Thrive in a fast-paced, ever-changing environment, and produce innovative solutions
• Are resilient and tenacious while possessing the ability to maintain composure and find a path forward regardless of obstacles; possess organizational acumen and impeccable attention to detail
• Have outstanding customer-service skills, are empathetic, and have a solid understanding of technology platforms and resources
• A High School Diploma
• A minimum of two (2) years of hospitality, customer service or related experience
• A working knowledge of health and safety standards and regulations
• The ability to utilize and navigate various technology platforms and applications
• The ability to handle confidential and sensitive information with the appropriate discretion

Compensation

The salary range for this position is $55,000 – $63,000, nonexempt. Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in the firm’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional Development programs
• Employee discounts
• And more!

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