Attorney Support Assistant

Austin, TX

Summary

As an Attorney Support Assistant – FAST, you will be responsible for contributing your expertise to duties of a confidential nature for a designated group of attorneys.

Responsibilities

• Providing a high level of customer service to internal and external clients
• Proactively keeping abreast of firm resources, contacts, and subject matter experts to provide alternative solutions when a request cannot be fulfilled via the designated Attorney Support team, or can be fulfilled more efficiently through an alternative resource
• Receiving assignments from associates and performing tasks as requested; updating associates regarding receipt and status of tasks/projects, and consistently meeting agreed upon deadlines
• Coordinating and arranging meetings and conference calls, as well as ordering meals, refreshments, and equipment as requested
• Educating timekeepers about appropriate time entry requirements and standards

Qualifications

• A Bachelor’s degree
• Professional experience in a legal or professional services environment
• Display well-developed and professional interpersonal skills, with the ability to interact and communicate effectively with clients and staff at all organizational levels of the firm
• Demonstrate the ability to take initiative and work both independently and in a team environment with a customer service focus
• Possess the ability to work with staff and manage associate expectations, as well as the ability to handle confidential and sensitive information with appropriate discretion

Compensation

$55,000 – $62,000. Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in the Firm’s comprehensive benefit program which includes:

• Healthcare, life, and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g., mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional Development programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

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