Information Governance Operations Supervisor

Houston, TX or Austin, TX

A global, law firm consistently ranked among the top firms in the world, is seeking an Information Governance Operations Supervisor to join their dynamic team in either their Austin or Houston office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. 

Summary

As an Information Governance Operations Supervisor, you will be responsible for supervising the day-to-day operations of the Houston & Austin Information Governance Operations teams, including file management (both physical and electronic), file intake, releases, destruction requests, data access requests, case room management and records retention. Other key responsibilities include:

*Please note, this position will require occasional travel to their Houston & Austin offices.

• Supervising the day-to-day functions of the department; developing plans, organizing electronic and physical files, and assuming responsibility for the completion of department projects
• Identifying opportunities to enhance the Information Governance program by utilizing a thorough understanding of information management, security, and privacy principles
• Educating firm personnel regarding the appropriate locations where data should be stored; understanding the firm’s systems and software tools; acting as a resource regarding various information governance questions for staff, attorneys, and other users
• Supervising and performing all aspects for all information governance processes including file intakes, releases, destructions, and data access requests for the office; ensuring compliance with firm policies, and completion of the relevant process; responding to questions from staff and other users and providing instruction and training as needed
• Implementing records retention policies and procedures; ascertaining which files are subject to retention; communicating with attorneys and clients regarding the disposition of files; maintaining meticulous records regarding file disposition 

About you

We’d love to hear from you if you

• Display excellent leadership skills (i.e., organizing, planning, problem-solving and decision-making) necessary for effective supervision
• Possess the ability to supervise work of others to ensure compliance and accuracy
• Demonstrate extensive knowledge of information governance, data security and privacy principles, best practices, and procedures

And have

• A Bachelor’s degree; an Advanced degree is preferred, but not required
• A minimum of five (5) years of relevant Information Governance or Records experience may be considered in lieu of a Bachelor’s degree
• CRM, IGP and/or CIPP certification

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in the Firm’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 10 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional Development programs
• Employee discounts
• And more!

Additionally, the firm have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.