Litigation Technology Specialist

Boston, New York or Washington DC 

Position Overview

The Litigation Technology Specialist or Senior Litigation Technology Specialist (depending upon years of experience) will implement and provide attorneys, paralegals, Word Processing staff, and legal executive assistants with hands-on administration and technical support for all stages of the litigation process, including e-discovery and trial project management.  This position reports to the Litigation Technology Manager.

Critical Success Factors

• Able to communicate highly technical aspects of a case effectively and professionally with all levels of personnel in a multi-office environment.
• Able to work under tight deadlines, carry out multiple related activities simultaneously, and prioritize appropriately.
• Able to utilize judgment and knowledge of best case practices and knowledge of technology to make sound, justifiable recommendations along with associated costs and know when and to whom to escalate issues.
• Strong attention to detail and ability to follow up and follow through.
• Excellent organization and project management skills.

Responsibilities

• Work closely with case teams to assess litigation technology needs throughout all stages of the litigation process.
• Monitor compliance with firm discovery policies and procedures, as well as project requirements, to ensure consistent approach and accurate, timely, and high quality results.
• Serve as the point person for all technical support questions/issues related to litigation support and related applications.
• Act as the main contact for service issues with electronic data collection, processing, and hosting vendors.
• Responsible for database creation, management (creating user accounts, granting access, creating review layouts and assisting with searches) and troubleshooting, data import and export, e- discovery data manipulation/conversion, imaging, electronic document production, and trial technology project management.
• Assist in evaluation of software technologies based upon the requirements of e-discoverycollection, processing, review, and production.
• Take a leading role in developing and implementing firm discovery policies & procedures.
• Provide end-user training in Viewpoint, Relativity, Concordance, CaseMap, TextMap, Sanction, and other Litigation Support applications.
• Tracking time to the firm’s standard.
• Complete work to the department’s standard.
• Documentation of key information, including incoming data tracking and productions.

Qualifications

• BA or BS Degree required. Information Management, Computer Science or a related field, or Juris Doctor degree a plus.
• Minimum of three years of experience in a litigation technology support role within an AMLAW200 law firm or other legal service environment.
• Highly developed understanding of requirements and procedures involved in litigation support.
• Experience with electronic evidence, large-scale printing, and document repositories.
• Extensive knowledge and experience using various litigation support applications, including Viewpoint, Relativity, Concordance, CaseMap, TextMap, Sanction, Law PreDiscovery, Opticon, etc.
• Knowledge of relational databases such as Microsoft Access.
• Familiarity with the usage of analytics and assisted review.
• Must be proficient in the use of Microsoft Windows, Microsoft Office, and other business productivity applications.
• Experience training end-users with litigation support software.
• Willingness to work additional hours and help others with deadline intensive projects.
• Willingness to travel occasionally, as needed, to other offices and trial sites.
• Trial support experience or experience in setting up and running an off-site trial War Room a plus.