Information Governance Analyst

Office: New York, NY

Hours: 11:00 a.m. to 7:30 p.m.

Responsibilities

• Creating and tracking legal files, both in paper and electronic format.
• Classify, organize and analyze client data/files and verify its accuracy and accessibility in a comprehensive records and document management system.
• Coordinate and process client transfers, both incoming and outgoing.
• Process proper disposal of client files that have met retention in accordance with firm and department protocol.
• Carry out routine maintenance of client files in litigation hold and other internal files.
• Provide support to other department personnel by responding to requests for information and assistance with the goal of providing exceptional customer service and producing top tier quality work.
• Work routinely on the maintenance, retrieval and archival of boxes.
• Prepare calendars, listings, charts, reports, forms and other documents for use in tracking or maintaining various departmental information.
• Extensive data entry in various department logs and trackers.
• Perform regular supply inventory checks and orders for the department.
• Promote an awareness and positive image of the department.
• Compose lucid routine internal and external correspondence.
• Organize workload in accordance with set priorities.
• Exercise sound, independent judgment within established procedures and guidelines.
• Understand and follow written and oral instructions.
• Work on both individual and team-based projects.
• Assist with office moves and file searches.
• Work collaboratively both with team members in New York office and core team in Silicon Valley office to efficiently carry out departmental and firm-wide goals.

Requirements

• Minimum of two years of experience working in an information governance or records assistant capacity in a law firm or professional services company.
• Proficiency in Microsoft Word, Excel, Outlook, Adobe Acrobat, Nuance or other PDF-based solution.
• Experience working with Autonomy/FileSurf or similar records management software preferred.
• Superior organizational skills and ability to manage multiple priorities and deadlines.
• Excellent communication skills, both written and verbal.
• Strong attention to detail.
• Exceptional customer service skills.