Client Account Specialist: Billing & Collections

San Francisco, CA

Summary

An Am Law 50 law firm with offices globally, has an opening for a Client Account Specialist within their Financial Operations Department. This role will be based in San Francisco, CA

The Opportunity 

It’s an exciting time to join their Global Financial Operations team as a Client Account Specialist!  In this role, you will work closely with the firm’s attorneys and their clients on matters related to billing, e-billing, and collections.

• Produce timely and accurate bills for clients, including e-bills, and perform specific billing and e-billing tasks and projects.
• Manage quality control, deadlines, timely reporting on billing status, and thoroughly analyze special billing arrangements.
• Act as a resource for internal clients and colleagues, troubleshoot procedural issues, and assist systems team with upgrades and testing.
• May directly support assigned billing attorneys in full cycle of account management, including account set up, billing and collection arrangements, and inventory management.

Ideal Profile     

• Minimum of two years in law firm or professional services billing. Large law firm experience preferred.
• Experience with Elite (or Aderant) and strong Microsoft Excel skills required.
• Experience with eBillingHub strongly preferred.
• Experience working with multi-currency bills a plus.
• Patent & Trademark billing experience a plus.