E Billing Analyst 

New York, NY or Washington, DC

Summary

Responsible for the daily preparation and submission of ebilled invoices, posting confirmed bills, making sure submissions are in accordance with client and firm policies. Coordinate and ensure update of accrual, budget and other client-required information in electronic vendor systems. Assist with client implementations and maintenance of electronic vendor systems and processes. Provide technical oversight for ebilling-related issues, including testing and troubleshooting system issues with IT.  Provide support to develop and maintain billing-related templates.

Primary Duties and Responsibilities

• Works with Billing Operations Supervisor regarding electronic billing implementations firmwide, and ongoing maintenance of electronic billing processes and systems.
• Liaise and coordinate with client and vendor contacts to set up and adjust ebilling accounts, including updating of timekeeper rosters and rates, in tandem with the pricing team.
• Ensure bills are in compliance with client and firm guidelines, as well as meets any specific vendor requirements for submission of electronic bills.
• Coordinate vendor system updates for input and update of accruals, budgets or other required information for matters to process invoices.
• Work with attorneys and billing coordinators to review and address client adjustments and rejections on ebills, helping to troubleshoot and resolve issues in order to confirm successful uploads.
• Monitor ebilling uploads and status of invoices to confirm bills have been approved and processed for payment; posting in firm financial system once approved.
• Develop and modify bill templates as needed, using DocuDraft.
• Works with Billing Operations Supervisor to provide technical oversight for ebilling-related issues, including testing and troubleshooting system issues with IT and maintenance of billing-related templates.
• Process and run billing reports for Billing Coordinators, providing analysis on special billing arrangements, assistance with accruals, ad hoc inquiries and other special projects as needed.
• Provides daily assistance and backup to Billing Specialists reviewing and posting firm bills, ensuring compliance with firm standards and department policy; assisting billing coordinators with bill reversals, time edits, bill reprepares and others tasks; review and maintenance of time in temporary time accounts; coordinate attorney departures; client and matter closure review and processing; and related tasks.  

Secondary Duties and Responsibilities

• Performs other duties as assigned.

Qualifications

Education: Bachelor’s degree required.                 

Experience: Five years of general accounting experience required, preferably in a law firm or other large professional services organization.    

Special Knowledge: Understanding of ebilling processes, preferably in a large law firm environment. Basic accounting skills. General understanding of databases and table structures. Knowledge of and working familiarity with LEDES 1998B, LEDES 2000 (XML), and LEDES XML E-billing versions 2 / 2.1, including knowledge of how to manually edit such files. Knowledge of and working familiarity with various electronic billing systems including, but not limited to, Serengeti/Legal Tracker, TyMetrix 360, Datacert/Passport, CounselLink, Collaborati, doeLegal Ascent, and Corridor/eCounsel.         

Technical Skills:  Proficient in using Microsoft Office Outlook and Word, with strong working knowledge of Excel, including pivot tables and v-lookups.  Prior experience with Aderant, Elite, or similar financial system is preferred. Strong understanding or mastery of DocuDraft desired, developing and updating billing templates. Familiarity with SQL or experience preferred. Demonstrated ability to learn new software quickly.  Must have proficiency in typing and spelling.       

Attributes: Able to resolve problems in a timely manner, and to gather and analyze information skillfully. Able to provide excellent customer service and to plan and prioritize work effectively. Keen attention to details; strong organizational, interpersonal, proofing and communication skills (both oral and written).  Demonstrates strong analytical and troubleshooting abilities. Has the ability to analyze processes and systems and to evaluate pressure points and areas to improve efficiency. Able to work under pressure and within deadlines while handling multiple projects.  Strong team and service orientation; able to adapt easily to change.

Working Conditions

• Job is performed in a typical office environment, but is subject to time pressures and constraints, and is often dependent on input from others.
• Long hours are required routinely, particularly during the first and last weeks of the month, and time off must be coordinated with the Billing Operations Supervisor and other Billing Office staff.