Research & Information Services Technical Services Assistant

New York, NY

M-F, 8AM-4PM

Summary

This position is responsible for the day to day processing, routing, and distribution of research materials. 

Essential Duties and Responsibilities

• Receives new periodical and newspaper issues (online and print), checks them into the ILS (integrated library system) and prepares and sends for routing.
• Orders, materials, receives new items and checks them into the ILS
• Orders, labels and distributes deskbooks
• Deals with vendors to resolve missing issues, subscription, and billing problems
• Creates and maintains distribution lists for routing purposes, electronically and print
• Creates catalog records for new periodicals
• Maintains periodicals database in the firm’s document management system
• Maintains news server watches, adds and deletes users
• Monitors and posts stories about the firm to the intranet homepage
• Assists with filing pocket parts

Knowledge, Skills, and Abilities Required

• Experience with legal materials and using an automated technical services system. Experience with SirsiDynix Horizon a plus
• Strong problem-solving and organizational skills
• Excellent computer skills, including proficiency with Windows, Word, Excel, Outlook, Acrobat
• Excellent interpersonal, communication and writing skills
• Ability to work independently and as part of a team in a highly pressured environment
• Ability to multi-task and to complete tasks in a timely manner
• Detail oriented

Education and Experience

• High school graduate; college or some college preferred 

Working Conditions

• Normal office environment with little exposure to excessive noise, dust, temperature and the like