Benefits Specialist

New York, NY

Reports to: Benefits Manager

M-F, 930am-530pm

Summary

The Benefits Specialist will assist in the day-to-day benefits administration and eligibility issues for U.S. benefits plans.

Essential Duties and Responsibilities

Typical responsibilities include, but are not limited to, the following:

• Assist in filing claims for leave of absence programs, including but not limited to FMLA and NY Paid Family leaves.
• Review and process accommodation requests.
• Assist the COBRA administration process.
• Prepare and review outstanding Workday benefit event reports and follow up with employees.
• Serve as liaison between employees and benefits providers to resolve claims issues as necessary.
• Support Benefits team with special projects and other responsibilities as assigned.
• Prepare and mail medical outstanding check memos.
• Prepare and process Wageworks FSA and Commuter invoices.
• Assist with employee benefit questions.
• Performs other responsibilities and duties as assigned by management.

Qualifications/Position Requirements

• Working knowledge of federal, state and local benefits law and strong understanding of benefit policies, procedures and practices.
• Ability to manage and prioritize multiple assignments with competing deadlines.
• Proficient in Microsoft Suite applications, including but not limited to Excel, PowerPoint, Word. Experience in Workday is preferred but not required.
• Detail oriented with well-developed analytical, research and problem solving skills.
• Strong verbal and written communications skills as well as solid interpersonal skills.
• Excellent organizational skills with careful attention to detail and timely follow-through.
• Ability to interact at all levels and build relationships across a diverse internal client base.
• Flexibility in daily schedule to accommodate unexpected situations arising from departmental needs.
• Update job knowledge by participating in internal training opportunities. 

Education and/or Experience

• 2-3 years benefits experience in a law firm or professional services organization.
• Bachelor’s degree in related field
• Certification in Employee Benefits (CEBS) a plus, but not required.