Practice Coordinator

New York, NY

Summary

The Practice Coordinator for the Corporate/Ibero-America Private Client/Digital Commerce Practice Groups based in the New York office provides a high-level of administrative support to the Practice Group Leader and key billing attorneys in a fast-paced, team-oriented environment, with extensive knowledge of practice group processes and goals.

Critical Success Factors

• Extensive knowledge of client base, scope of matters, resources required.
• Work closely with the Firm’s Information Technology and Accounting departments and vendors on project management as well as staying current on software solutions.
• Ability to develop relationships with decisions makers at the client level, resulting in revenue enhancement for the Firm.
• Flexibility and willingness to follow up and follow through on requests outside the regular work day. 

Responsibilities

• Assists with ongoing client development efforts and initiatives, including creation of engagement letters, client pitches and presentations.
• Assists attorneys with issues relating to client billings, invoices, and collections.
• Coordinates, assists in planning, and provides follow-up support to client initiatives.
• Assists billing attorneys with the management of deadlines.
• Assists in maintaining inventory of new matters, current workload, and staffing assignments.
• Works with Library staff to maintain the “Watch” database for existing clients and counterparties.
• Acts as liaison between clients and attorneys – managing client expectations in both billable and non- billable client requests.
• Assists with creating and maintaining practice group budget.
• Assists with pro-bono projects.
• Acts as a marketing, business development and operational resource.
• Coordinates travel arrangements and keeps track of expenses for reimbursement and client billing. 

Knowledge, Skills and Abilities

• Demonstrated ability to coordinate detailed and complex projects.
• Demonstrated ability to work effectively with others in a cooperative manner to accomplish position functions and participate in team efforts.
• Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.
• Demonstrated ability to communicate confidently, clearly and effectively, both orally and in writing with clients and all levels of personnel.
• Strong analytical and problem-solving skills.
• Ability to provide quality client service to both internal and external contacts, regarding non-legal matters of a routine nature.
• Fluent in Spanish-both verbal and written.
• Proficient in Office 2010.