Second Shift Text Editor/Backup Intake Desk Operator

New York, NY

Reports to: 2nd Shift Center Supervisor and/or Manager, Night & Weekend Support Services

Summary

Perform all basic and advanced word processing functions on current software utilized by the firm including Word, Excel, iManage, Visio, Adobe, DocX Tools, Litera, and any additional software the firm utilizes in the future.  Assist the intake desk as needed.

Responsibilities

• Read and interpret instructions for each document to be worked on and troubleshoot as needed
• Perform extensive formatting, creation, and editing of word processing documents using Microsoft Word, including advanced features such as TOC, TOA, Cross-referencing, Bookmarks, Track Changes, Tables, Drawing, Auto-Correct features, Styles
• Utilize legal applications such as DocX Tools, Litera, TOA creation software, OCR conversion software such as Omnipage, Innova, etc.
• Create, edit and troubleshoot PowerPoint and Excel documents, including advanced functions such as embedded pictures and tables, templates, reformatting
• Familiarity with Visio is preferred
• Create and edit Adobe Acrobat documents, including advanced features such as redacting, conversions, PDF binders, graphics and picture manipulation, including resizing, copying, and pasting functions
• Create, edit, and troubleshoot financial tables quickly and accurately
• Proofread work for quality and correct formatting
• Work for attorney at desk when necessary
• Transcribe tapes and digital audio/visual files
• Follow intake desk procedures including tracking of jobs, keeping workflow moving, discussing details of job with attorneys, interacting with Proofreading, and delivering  work to attorney accurately and promptly
• Cover the intake desk as needed, including Center phones, reception line, negotiating deadlines with attorneys, monitoring workflow, distributing work to operators, tracking jobs in Center email inbox, communicating with other shifts, sending shift report
• Prepare packages for external delivery
• Other tasks as required

Experience & Skill Requirements

• Some college preferred.
• Superior English language skills.
• Extensive knowledge of Microsoft Word for Windows, Windows, Excel, iManage, Visio, Adobe Acrobat, and other related software.
• Word including advanced functions (TOC, TOA, Cross-referencing, Bookmarks, Track Changes, Tables, Drawing, Auto-Correct features, Styles)
• Competence in creating and editing financial tables quickly and accurately
• Intermediate to advanced PowerPoint, including embedded pictures and tables
• Intermediate to advanced Excel, including basic formulas, formatting, and embedding Visio tables into PowerPoint
• Adobe Acrobat, including extracting and converting PDF files, redacting, and ebinders
• Familiarization with basic graphics and picture manipulation, including resizing, copying, and pasting functions
• Familiarization with OCR conversion software such as OmniPage
• Taking the initiative to troubleshoot complex document problems and actively search for solutions
• Excellent customer service, including the ability to work under pressure and interact with peers and attorneys in a high-pressure environment.