Benefits Specialist

Boston, MA

Reports to: HR & Benefits Manager

Position Overview

The Benefits Specialist will assist in the design, communication, management, administration and compliance of the Firm’s benefits programs for legal and non-legal employees. 

Responsibilities

• Administer and manage the Firm’s benefit programs.
• Act as a liaison between employees, benefit vendors and brokers to assist in successful resolution of any issues with enrollment, claims, benefit coverage, etc.
• Establish and nurture strong relationships with third party administrators, vendors, and internal staff, including Payroll, HR and Finance
• Assist in the administration of all leaves of absence and accommodation requests, including FMLA, ADA, STD and LTD.
• Manage benefits orientation for new hires and maintain appropriate paperwork.
• Assist in the annual open enrollment process.
• Manage and process all benefit bills and related benefit reconciliation.
• Maintain a current and thorough understanding of best practices for benefits and human resources.
• Ensure compliance with Federal and state laws governing benefit practices.

Desired Education/Experience

• Bachelor’s degree from an accredited college or university.
• Minimum of 3 years of benefits experience.
• Excellent verbal and written communication skills with strong attention to detail.
• Stellar professional customer service demeanor, ability to deal with sensitive and confidential employee benefit issues.
• Advanced organizational skills and the ability to multi-task.
• Effectively handle a heavy workload, prioritizing work and meeting deadlines.
• Work independently, initiate and identify solutions.
• An analytical mindset with the ability to troubleshoot systems-related issues.