E-Billing Administrator

New York, NY

Overview

The E-Billing Administrator will be responsible for the administration and management of electronic billing for the Firm.

Responsibilities

Tracking, analyzing and reporting e-billing activity for the Firm; liaisons with various e-billing vendors and eBillingHub for maintenance and troubleshooting; addressing e-billing issues and rejections; overseeing the submission of e-bills to various e-billing vendors and client based e-billing systems, including monitoring errors that may result in the rejection of the e-bills; coordinating with the Billing team to ensure the timely submission of client accruals and new timekeepers as directed by the client or the e-billing site; monitoring timekeeper approvals and rejections; working closely with the Billing teams and clients with respect to e-billing inquiries, rejected invoices and other related e-billing errors; preparing and reviewing client-related billing projects for senior management; assisting senior management with outlining and deploying special e-billing arrangements with clients; developing and maintaining productive working relationships with billing attorneys and senior management; advising staff on best practices with respect to e-billing and client guidelines; responding to billing related inquiries in an accurate and timely manner; and performing other duties as assigned.

Qualifications

Bachelor’s degree or higher, and/or related job experience, required; 5+ years of legal billing experience; extensive experience with various subscription and client based e-billing systems; working knowledge of eBillingHub a plus; working knowledge of legal billing software database structure, preferably Elite or 3E; advance proficiency in Microsoft Excel and Word; working knowledge of LEDES electronic files; excellent verbal, written and interpersonal; must be highly organized; ability to multitask efficiently; strong analytical and proofreading skills; detail-oriented; ability to adapt to cyclical periods, peak workloads, and new assignment; ability to work independently to meet deadlines; excellent customer service skills; and must have flexibility to work outside scheduled hours, including weekends as required.