Records Specialist

New York, NY

Reports to: Records Manager 

General Description

Under the direction of the Records Manager, coordinates Records Management processes and projects. 

Principal Duties and Responsibilities

• Provides quality service to internal members and departments of the Firm as well as external clients and vendors by displaying professionalism in communications in writing, by telephone, and in- Actively encouraging an atmosphere that rewards a “can do” attitude.
• File Creation, Tracking and Circulation to ensure all incoming and outgoing records are completed within a timely manner
• Request records from off-site storage vendor using web-based software; organize requests for timely delivery to requester.
• Works to ensure the efficient operation of the department including troubleshooting; providing guidance and training to Firm personnel.
• Works with Attorneys and Attorneys’ LEAs joining or leaving the Firm to ensure a smooth transition of records.
• Assists Records Manager with records database administration including testing, data clean up, and troubleshooting.
• Maintains the accuracy of the Active Fileroom.
• Coordinates the clearance of files from case rooms with Firm personnel.
• Assist with Reception duties and responsibilities as needed.
• Assumes additional responsibilities and projects as assigned.

 Qualifications

• Minimum of two years’ experience in Records Management.
• College degree preferred or equivalent experience which is clearly related to the duties and skills described.
• Ability to work effectively with minimal supervision in an atmosphere of multiple projects, shifting priorities, and deadline pressures.
• Strong interpersonal skills required to work effectively with people at all levels of the Firm as well as with vendors.
• Must be able to work independently and part of a team.
• Must project a professional demeanor, effectively represent the firm, exhibit sound judgment and maintain confidentiality.
• Superior attention to detail, problem solving capabilities, strong organizational and multi-tasking skills.
• Must show initiative and be willing to take ownership of projects.
• Available to work before and after normal working hours as necessary in order to meet the demands of the job and needs of the Firm.
• Ability and willingness to lift a minimum of 30 pounds.