Senior Applications Systems Engineer

Responsibilities and Duties

• Design and maintain applications packages and Core Image Task Sequences (MDT and SCCM) for the Firm’s endpoints, XenDesktop, and XenApp end-user desktop
• Manage and maintain Citrix XenApp and XenDesktop images, collections, and AD groups using Citrix PVS, MSC, and Citrix Studio
• Implement and manage Microsoft Group Policies and Group Policy Preferences in support of the Firm’s applications to provide consistent end user experience and a secure
• Design and maintain User Profile management, Citrix XenApp, and Citrix XenDesktop policies to increase stability and
• Design, manage, and maintain the Windows Updates and security patch strategy for Servers, Virtual Desktops, and physical endpoint
• Design, manage, and maintain a clean Active Directory
• Deliver high quality end-user system performance, experience, stability and security through design recommendations and system
• Create and maintain current documentation of design decisions, application integration, and deployment
• Deliver prompt quality customer support to end-users by providing support and final resolution to 2nd and 3rd level escalated Support Center
• Install, configure and maintain VMware environment for Windows Server 2008/2012 network servers. Research and recommend enhancements to the system to better serve the needs of the
• Other duties as assigned. 

Requirements and Qualifications

• Experience with Microsoft Advanced Group Policy Management.
• Experience with Citrix PVS, Storefront, and Netscaler technologies.
• Experience with SQL scripting, stored procedures, and automated integration tasks.
• Knowledge of software development fundamentals.
• Experience and working knowledge of VMWare and ESX hypervisor environments.
• Experience with Windows Server 2008/2012, Windows 7-10, Active Directory, and Group Policy Management.
• Experience with Microsoft SCCM 2012, Server, Desktop, application packaging and deployment including patch management.
• Experience with VMWare virtualization.
• Experience with Citrix XenApp, XenDesktop, Storefront, Mobility, and NetScaler.
• Experience with legal desktop applications and backend systems including Microsoft Office, iManage, Elite, DTE/IntApp Time, LexisNexis Interaction, and New Business Intake Workflow.
• Ability to effectively manage rapidly changing priorities to support the needs of the Firm.
• Capable of learning large, complex applications in a short time frame
• Strong written and verbal communication skills and possess creative problem solving skills.
• Proven experience supporting large number (800 or more) of end users.
• Prior law firm experience preferred.
• Available to work flexible hours as needed.
• BA/BS degree preferred in Information Systems or Computer Science is preferred.

The ideal candidate will have the desire, curiosity, and ability to reverse engineer software applications and technology that are unfamiliar to them in order to gain a mastery. The ideal candidate must also have strong communication and collaboration skills, and will have strong business acumen.