Research Services Manager-Monitoring Services

New York, NY, Boston, MA or Washington, DC

Summary

The Research Services Manager is an integral part of the firm’s Research Services team. This role will be responsible for managing the department’s current awareness, and leading monitoring efforts in the relevant region, while creating bespoke monitoring products, leveraging multiple tools, technologies, and information sources that are responsive to attorney and business services needs. This role will be located in either our New York, Boston, or Washington D.C. office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Responsibilities

• Training Research Services staff to develop monitoring products that reduce the need for human curation, by crafting creative and well-tailored search parameters whenever possible
• Developing and implementing standards and best practices for the delivery of current awareness and monitoring
• Managing aggregation platforms, such as Vable and LN Newsdesk, and working with vendors to troubleshoot issues and maintain the integrity of the data
• Working within Technology & Information Services to develop internal solutions, such as a current awareness dashboard for attorneys and business services, enabling colleagues to easily discover current awareness and monitoring products and providing a mechanism to self-subscribe
• Collaborating with Litigation Services and other business services, where overlap exists, to develop efficient procedures and communications to streamline processes and satisfy attorney and business services needs
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that the firm retains

Qualifications

• Possess advanced legal and non-legal research knowledge and skills
• Demonstrate the ability to develop and lead effective training for departmental colleagues and other business services staff
• Exhibit superior communication skills, including the ability to work as a team player and interact with diplomacy and tact with people at all organizational levels of the firm
• A bachelor’s degree or equivalent
• A master’s degree or Juris Doctor (J.D.), preferably
• A minimum of five (5) years of relevant experience, preferably
• A minimum of seven (7) years of cumulative experience 

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in the firm’s comprehensive benefit program which includes: 

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff 

*Firm is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. 

Compensation: $155,000.00 -$180,000.00, plus bonus.

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