Client Services Coordinator

Boston and Orange County 

Summary

The Client Services Coordinator will greet and direct clients and other visitors to the Firm, route incoming calls to appropriate individuals, schedule conference rooms, order food/beverages for all meetings and any other coordination of conferences and events that may arise. The coordinator will assist in special projects for other departments of the Firm. 

Responsibilities

• Schedule and coordinate all conference room activities and functions through LIBRIS software to ensure that arrangements are completed (i.e., coffee set-up, catering needs, arrangement of all video/audio equipment, supplies, etc.)
• Ensure that all conference rooms are clean and neatly maintained
• Collect information and prepare daily bulletin for Firm distribution
• Answer /route incoming calls
• Welcome and direct all visitors to the Firm
• Maintain a neat and orderly reception area reflective of Firm standards
• Assist with special projects as requested

Qualifications

• Excellent communication/interpersonal skills
• Good grammar and writing skills
• Strong organizational skills; ability to multi-task
• Strong client/customer service focus
• Excellent follow-up skills
• Willingness to be flexible with schedule when necessary
• Exemplary record of reliability and dependability
• Positive, pro-active, attitude
• Professional polished appearance