Practice Group Support Administrator

Washington, DC 

Summary

The Practice Group Support Administrator for White Collar Defense and Government Investigations, based in the Washington D.C. office, provides a very high-level of administrative support to the Practice Group Leader and key billing attorneys in a fast-paced, team-oriented environment, using extensive knowledge of practice group processes and goals. 

Critical Success Factors

• Extensive knowledge of client base, scope of matters, resources required.
• Work closely with the Firm’s Litigation Technology team and vendors on project management.
• Ability to develop relationships with decisions makers at the client level, resulting in revenue enhancement for the Firm.
• Flexibility and willingness to follow up and follow through on partner requests outside the regular workday, due to the amount of international travel and fast-paced work schedule maintained by the practice group.

Responsibilities

• Assists partners with issues relating to client billing, invoices, and collections. Follows up on A/R when and as necessary to keep accounts current.
• Chases down information and keeps track of where billing and collections are.
• Monitors and helps keep the PGL on track and up to date regarding calendaring and travel.
• Ensures travelers have the equipment and coverage plans needed for a successful trip.
• Assists with ongoing client development efforts and initiatives, including client pitches and presentations (e.g., PowerPoint decks).
• Assists with e-Discovery Initiative, including knowledge of firm-qualified e-Discovery vendors and information repositories.
• Coordinates, assists in planning, and provides follow-up support to practice group meetings.
• Assists in maintaining inventory of new matters, current workload, and staffing assignments and communicating same to billing partners.
• Acts as a marketing, business development and operational resource to the White Collar practice group.
• Coordinates complex and fluid travel arrangements and keeps track of expenses for reimbursement and client billing.
• Maintains calendar of practice related organization activities and ensures participation in those organizations.

Knowledge, Skills and Abilities

• Demonstrated ability to coordinate detailed and complex projects.
• Demonstrated ability and willingness to work nights and weekends, as needed.
• Demonstrated ability to work effectively with others in a cooperative manner to accomplish position functions and participate in team efforts.
• Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.
• Demonstrated ability to communicate confidently, clearly and effectively, both orally and in writing with all levels of personnel.
• Strong analytical and problem-solving skills.
• Ability to provide quality client service to both internal and external contacts, regarding non-legal matters of a routine nature.
• Proficient in e-Discovery software as well as Elite, Office 2010.