Overview

Litigation Support Senior Manager

New York, NY

Summary

The Litigation Support Senior Manager reports to the Chief Technology Officer. As the top position of the firm’s Litigation Support team, this role will set the Firm’s standard with regard to electronically stored information, and the delivery of litigation support services in preparation for, and during trial.

Responsibilities

  • Establish electronic discovery (E -Discovery) guidelines and procedures while standardizing workflows and improving efficiencies in assisting Attorneys manage large scale and complex E-Discovery engagements.
  • Evaluate and recommend value added tools and Document Review Platforms to the firm’s management and practice teams. Implement tools as needed across the firm, including to partners, associates, and paralegals.
  • Oversee daily activities for providing support of applications and workflows for firm-wide case management solutions focused on electronic evidence.
  • Manage daily tasks and day-to-day operations, ongoing projects, long-range plans, and long-term professional development of the litigation support team.
  • Coach and manage a growing team toward high performance. Conduct biannual performance reviews with each team member.
  • Recruit, interview and train new Litigation Support team members as necessary.
  • Monitor individual and department utilization and productivity. Maintain billable hours requirements.
  • Oversee programs that increase departmental efficiency, strengthen employee knowledge and abilities, encourage leadership, and maintain upper margin service support for attorneys and clients.
  • Perform analysis on data received from vendors, co-counsel, opposing counsel, and other parties as needed for use by litigation project teams.
  • Consult with clients on legal project strategy and discovery best practices.
  • Train teams of attorneys on document review technology and operational best practices.
  • Create and manage budget estimates for clients .
  • Design and implement review workflows to address case specific legal challenges, increase efficiency and reduce cost.
  • Consult with attorneys and their clients on client-matter e-Discovery issues including but not limited to the preservation, collection, processing and production of ESI.
  • Consult with Case Managers on firm-wide case management solutions and assist with computerized litigation support systems.
  • Assist attorneys in drafting case specific legal hold letters and preparation for Rule 26(f) meet and confer sessions.
  • Identify and evaluate corporate document retention management, preservation, and collection technologies.
  • Work with the technology team and hosting vendors on general maintenance of litigation support hosted resources.
  • Assist the Specialist Attorney with managing internal document reviews.
  • Other duties as assigned by the Managing Partner and the Chief Operating Officer.

Requirements

  • Bachelor’s degree in a related field or equivalent experience
  • At least three years prior management experience
  • At least seven years working in a litigation environment, managing complex projects with demonstrated ability to work efficiently, prioritize workloads, and meet demanding deadlines
  • Excellent oral and written communication skills, including demonstrated skill in facilitating meetings and delivering clear presentations
  • Advanced knowledge of review databases and imaging systems like LAW and Relativity, load file manipulation, image linking, and document production processes
  • Apprised of current case law, legislation, and technology relating to E-Discovery
  • Capable of developing project plans and overseeing multiple projects
  • Ability to handle and maintain confidential or sensitive information
  • Ability to think strategically, develop solutions quickly and implement them efficiently
  • Ability to interact professionally with all levels of firm personnel, clients and vendors
  • Self-starter with the ability to multi-task and work in a very fast paced environment
  • Exceptional client service demeanour and interpersonal skills required
  • Ability to work effectively without supervision, as a member of a team, under pressure, and exercise independent judgment and discretion
  • Ability to work in a fast-paced environment with strict deadlines
  • Proficiency in Microsoft Office (Word, Outlook, Excel) required

Salary: $180,000-220,000, based on experience
Date Active:
Exempt/Not Exempt: Exempt