New York, NY


Premier, global, law firm is seeking a dynamic, motivated, and hands-on individual for the role of Conflicts Manager. Reporting to the Associate Director of Conflicts & Records, the Manager will work closely with attorneys, members of the Risk Management Committee, and the Conflicts team to identify possible ethical and business-related conflicts of interest, contribute to process, procedure and technology improvements, and assist in the development and training of the department’s employees.


  • Verify that all conflicts searching is complete, consistent, and accurate and that all Firm conflicts procedures have been followed
  • Respond to calls, emails and workflow requests from firm attorneys, paralegals, and legal secretaries regarding the new business intake process
  • Process requests for conflicts searches, perform necessary research, and complete business intake forms
  • Follow up on new business and conflict issues with department colleagues and attorneys when necessary
  • Collaborate with team members on requests to the group, with attention to deadlines and time-sensitive issues
  • Discover and implement “best practices” for identifying and clearing potential ethical conflicts in the Firm’s new business efforts
  • Stay abreast of new developments in conflict-of-interest laws, standards and requirements
  • Contribute to process, procedure, and technology improvements to reduce risk and improve efficiency
  • Develop and maintain internal procedural documentation related to core team job functions
  • Work with internal and external information technology professionals on software acquisition, implementation, and upgrades
  • Develop and track metrics of productivity, and other key performance indicators for the team, and proposes strategies to improve results
  • Drafts screening memos and implement and maintains screens in relevant software tool as needed
  • Process and maintenance of new business documentation, such as Outside Counsel Guidelines, Engagement Letters, and Waiver letters, including retrieving appropriate approvals for non-standard language in appropriate database
  • Assist in the development and training of other department employees
  • Willingness and ability to assume new tasks and responsibilities


  • The ideal individual will have a bachelor’s degree or higher, and six to seven years of experience in risk management, corporate research, conflicts searching, or related legal experience
  • Must be an expert working within automated conflict checking systems and/or corporate research in a law firm environment, including Intapp Open, Intapp Walls, S&P Capital, Lexis Nexis, and World Check.
  • Must possess a collaborative mindset, be willing to take a hands-on approach, apply a high degree of accuracy and ability to maintain confidentiality as it relates to their work product, and excellent written and oral communication skills
  • Be comfortable working with people of all levels within the firm
  • Must have working knowledge of the Model Rules of Professional Conduct pertaining to intake in the jurisdictions where the Firm has an office, and familiarity with corporate structure/affiliations and governance models in a global environment
  • Must be comfortable working with and implementing new software solutions
  • Must have experience training a team and possess a strong sense of personal accountability for the success of the team and the Firm
  • Must have exceptional customer services skills, critical thinking and strong judgment and decision-making skills
  • Must be able to adapt quickly to changing priorities
  • This position can be located in a state where we conduct business but must be flexible in hours to meet the needs of the Conflicts team in NY
  • Be available for overtime during evening hours, weekends, and certain holidays as needed

Salary: Highly competitive above market compensation
Date Active: 2.17.2021
Exempt/Not Exempt: Exempt