Washington, DC


The Firm, a global law firm consistently ranked among the top firms in the world, is seeking a Client Account & Billing Liaison to join their dynamic team in Washington, D.C. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Occasional travel may be required.


As a Client Account & Billing Liaison, you will be responsible for:

  • Coordinating and performing all activities related to the billing process
  • Providing follow-up support to billing attorneys, billing secretaries, practice office staff and clients in all aspects related to billing.
  • Preparing and analyzing complex client billing; ensuring all client guidelines, internal protocol and firm’s guidelines are followed and enforced
  • Acting as liaison with eBilling team; ensuring corrective action is in place for future submissions
  • Acting as liaison between billing attorney/secretarial staff,  practice office billing staff, and clients’ staff by providing expert level subject matter support;  responding to internal and external inquiries in a timely manner
  • Communicating with customers to ensure their request from the billing staff is being met; Updating customers on status of tasks and/or projects;  acting as liaison with GSO teams by providing local level logistical and technical support
  • Acting as liaison with local Finance Committee member in support of Finance Committee objectives;  ensuring preparation and participation in quarterly Finance Committee calls and facilitates any actionable next steps resulting from calls


  • A Bachelor’s degree in Accounting, or related field
  • Prior experience with Elite Enterprise or 3E Billing system
  • A minimum of four (4) years of experience in general accounting practices
  • A minimum of five (5) years of experience in area involving billing processes and practices
  • Demonstrate well developed and professional interpersonal skills, with the ability to interact effectively with people at all organizational levels of the Firm
  • Display the ability to work in a team environment with a customer service focus.
  • Possess thorough knowledge of bookkeeping procedures such as posting, balancing, debits and credits, and journal entries

Compensation & Benefits

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. The salary estimate for this role is $85,000 – $105,000, depending on experience and qualifications. Eligible employees can participate in the Firm’s comprehensive benefit program which includes:

  • Healthcare, life and disability insurance
  • A generous 401k plan
  • At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Professional Development programs
  • Employee discounts
  • And more!

Salary: $85,000 – $105,000
Date Active: 3.16.2023
Exempt/Not Exempt: Non-Exempt